Jones Clocks. Delivery information.

We offer standard delivery to all UK mainland addresses for just £2.95*. 
Delivery normally takes 3 - 5 working days (excluding weekends and public holidays). Although we try our best to minimise any delays in delivery, unfortunately we cannot guarantee delivery times especially during peak times such as Christmas.

Orders are delivered by Royal Mail or DPD local. These services are tracked and signed for. You will receive an email or text once your order has been dispatched with tracking details. If there is no-one in to sign for your delivery, our courier will leave a card explaining your options. If products are returned to us as undeliverable either because of an incorrect address or because of customer failure to contact the courier company or collect the goods from the depot where requested, then we shall refund the price of the products less delivery costs incurred by us in sending out the goods, plus any additional costs charged to us by the courier company for returning the goods to us. If we have to re-dispatch the order if it has been returned to us for reasons outside of our control, there may be an additional delivery charge.

*Excludes Scottish Highlands. For delivery to the Scottish Highlands please contact us to discuss your delivery options at  Mon-Fri 9am-5pm (excluding Bank Holidays).